Shipping

Information
By placing an order, you agree to the terms below to ensure mutual protection and clear expectations.

Delivery Journey.

How your order gets from our warehouse to your doorstep.

Dispatch Time

Orders are usually dispatched within 2 business days of payment.

Our warehouse operates Mon - Sat during standard business hours (except national holidays). We take steps to ensure shipment delays are kept to a minimum.

Transit Time

Domestic
2 - 7 days
International
5 - 30 days

Varies by courier selected at checkout.

Tracking Notifications

Upon dispatch, you will receive a tracking link by email to follow the progress of your shipment based on the latest updates from the provider.

Terms & Costs.

Important details about stock and costs.

Shipping Costs

We provide free shipping on all our products.

Stock Availability

We try to maintain accurate stock counts. If a discrepancy occurs, we will fulfill available products and contact you to choose between waiting for a restock or processing a refund.

Change of Address

We are able to change the address at any time before the order has been dispatched.

Parcels Damaged in Transit

If possible, please reject the parcel from the courier. If delivered without you present, please contact customer service immediately.

Delivery Time Exceeded?

If delivery has exceeded the forecasted time, contact us for an investigation.

Contact Us
Questions about shipping?080 - 6932 8747