Shipping
InformationDelivery Journey.
How your order gets from our warehouse to your doorstep.
Dispatch Time
Orders are usually dispatched within 2 business days of payment.
Our warehouse operates Mon - Sat during standard business hours (except national holidays). We take steps to ensure shipment delays are kept to a minimum.
Transit Time
Varies by courier selected at checkout.
Tracking Notifications
Upon dispatch, you will receive a tracking link by email to follow the progress of your shipment based on the latest updates from the provider.
Terms & Costs.
Important details about stock and costs.
Shipping Costs
We provide free shipping on all our products.
Stock Availability
We try to maintain accurate stock counts. If a discrepancy occurs, we will fulfill available products and contact you to choose between waiting for a restock or processing a refund.
Change of Address
We are able to change the address at any time before the order has been dispatched.
Parcels Damaged in Transit
If possible, please reject the parcel from the courier. If delivered without you present, please contact customer service immediately.
Delivery Time Exceeded?
If delivery has exceeded the forecasted time, contact us for an investigation.
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